ValAi logo — AI concierge for Airbnb hosts
An elegant AI concierge, built for hosts.

ValAi — The AI Welcome Book for Airbnb Hosts.

Give guests a faster way to find property answers throughout their stay.

Watch the 2-minute interactive walkthrough
Modern luxury Airbnb living room with ocean view, showing the ValAi AI concierge experience for hosts
Set up in under 10 minutes
Works in 30+ languages
No app for guests to download
How it works

From QR scan to answered guest questions.

A physical touchpoint and an intelligent agent network — the AI welcome book that reduces repetitive guest questions about Wi-Fi, parking, check-in, appliances and local recommendations.

Designer acrylic QR-code table sign with wooden stand placed on an Airbnb welcome table

Place your QR sign in the property

Download and print the included QR sign immediately, or order the optional premium acrylic version. Guests scan it with their phone camera — no app or account required.

Smartphone showing a multilingual AI concierge chat answering an Airbnb guest question

Meet your property concierge

Your property concierge handles arrival questions, local recommendations and common troubleshooting, and can use live web search when current local information is needed.

Relaxed Airbnb host smiling at a laptop while ValAi handles guest messages automatically

Delight, on autopilot

Guest questions get answered while you sleep. Stay in the loop with smart summaries and escalation alerts when it matters.

Built for hosts

The concierge your property always deserved.

ValAi combines a property QR sign with a property-specific AI concierge, giving guests an easier way to find answers throughout their stay.

Human warmth

Choose the tone and property information ValAi uses when responding to guests.

Smart escalation

Sensitive issues get flagged to you in real-time, with context.

Live local knowledge

Guests ask about today's weather, nearby restaurants or transport — the agent fetches a fresh answer from the live web.

Works alongside your PMS

Keep your property management software. ValAi handles the questions.

Your PMS runs calendars, pricing and scheduled messages. ValAi answers what guests actually ask, in their own language, at any hour. Hosts run both side by side — nothing to disconnect, nothing to migrate.

  • Hospitable
  • Hostaway
  • Guesty
  • Lodgify
  • Smoobu

See how ValAi compares to Hospitable

Early access

Be one of our Founding Hosts

ValAi is new, and we're honest about that. Our first 100 hosts get locked-in founding pricing forever, priority email support and early influence over new features.

Product examples

See what ValAi handles

Illustrative examples of how the concierge behaves — not customer statistics.

Instant guest answers

"How do I connect to the Wi-Fi?"

ValAi answers using the property information supplied by the host.

Honest when information is missing

"Is there an EV charger?"

When the property details do not contain the answer, ValAi says so and logs the question instead of guessing.

Escalates what needs a host

"There is water leaking under the sink."

Urgent and sensitive issues are sent to the host with the conversation context.

Try the working guest concierge

Paste any property website and ask the concierge we build from it.

Interactive product demo

See ValAi handle a guest stay

See how guests get instant property-specific answers, use their preferred language, and receive an honest response when information is missing.

Open demo in a new tab

A recorded guided walkthrough of the guest and host experience.

Pricing

Simple, flat pricing.

14-day free trial on every plan. No credit card required. Cancel anytime.

Solo

For 1 property

$9/ month
  • 24/7 instant guest replies
  • Custom AI welcome book
  • 30+ languages
  • 500 guest conversations per month included
  • Live local search (weather, food, transport): Included
  • 50 daily live-search lookups
  • Email support
Most Popular

Host

For up to 5 properties

$39/ month
  • Everything in Solo
  • Per-property persona tuning
  • Live local search (weather, food, transport): Included
  • 50 daily live-search lookups
  • 1,000 guest conversations/month per property
  • Embed your concierge on your own website
  • Email support

Portfolio

For up to 20 properties

$79/ month
  • Everything in Host
  • 200 daily live-search lookups
  • Multi-user / team access
  • Priority routing (fastest replies)
  • Per-property usage analytics
  • Monthly guest insight reports
  • White-label branding
  • 2,000 guest conversations/month per property
  • Priority email support

Prices in USD. Approximate local currency shown at checkout.

Fair use applies. If a property regularly needs more conversations, we'll suggest the right plan — guests are never cut off mid-stay.

Premium acrylic ValAi QR sign with wooden stand

Premium acrylic QR sign

$26 one-time

One-time $26 per sign, shipped to your door. Every plan already includes a free printable sign PDF, so this is purely optional.

Compare every plan feature

FAQ

Questions hosts ask about guest messaging and automation

Straight answers on Airbnb automation, AI guest messaging, and how ValAi compares to virtual assistants and property management software.

Three flat monthly plans in USD: Solo at $9 for one property, Host at $39 for up to five properties, and Portfolio at $79 for up to twenty. Every plan starts with a 14-day free trial, no credit card required, and cancels anytime. There are no setup fees. The optional premium acrylic QR sign is a one-time $26 add-on — every plan already includes a free printable sign PDF, so the acrylic is purely optional.

Nothing dramatic — your concierge keeps working and we'll email you to suggest a better-fitting plan. We never leave your guests without answers.

Connect your listing to ValAi and our AI handles inbound guest messages 24/7 — answering questions about check-in, Wi-Fi, parking, late checkout and local recommendations in the guest's language. You stay in control: review, edit, or let it auto-send.

Yes. Replies are written in your tone of voice using details from your listing and house manual, so guests get warm, on-brand answers at 3am the same way they would at 3pm — without templated, robotic copy.

ValAi replaces the repetitive 80% of guest messaging an Airbnb virtual assistant or co-host typically handles — FAQs, check-in steps, troubleshooting — for a fraction of the cost. A human co-host can then focus on edge cases, turnovers and operations.

Property-management platforms can handle booking workflows, scheduled messages and, depending on the platform and plan, AI-assisted or automated inbox replies. ValAi serves a different surface: guests open a property-specific concierge directly through a QR code, link or website embed, before a message reaches your inbox at all. Many hosts run ValAi alongside their PMS.

Check-in and checkout instructions, Wi-Fi password, parking, trash and recycling, appliance how-tos, house rules, late arrivals, early check-in requests, and nearby restaurants and attractions. Anything in your house manual becomes an instant answer.

Yes — these are the most common questions hosts get, and ValAi answers them automatically from your listing details. You upload your manual once; the AI pulls the right snippet for each guest.

Yes. ValAi works for single hosts and portfolios. Each listing gets its own knowledge base, and guests can reach the concierge via Airbnb, Vrbo, Booking.com, Stayz or a QR code in the unit.

Most hosts are live in under 15 minutes. Connect your listing, paste your house manual (or import from your Airbnb listing), pick the tone, and you're ready. No code, no integrations to configure.

Yes. With Live Local Web Search enabled, the concierge can fetch real-time answers from the open web — today's weather, nearby restaurant menus and hours, transport updates, and upcoming local events — on top of everything in your welcome book. Hosts can toggle this on or off per property from the dashboard, and every lookup is logged so usage stays transparent.

Yes — ValAi works anywhere in the world, and most of our hosts are in the United States and Australia. The AI answers guest questions in 30+ languages, and printable QR signs work with any property.

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Now in early access

Your guests deserve a concierge.

Start your 14-day free trial — no credit card required.

14-day free trial · Cancel anytime